Questions & Answers
Frequently Asked Questions
We’re dedicated to providing answers to all of your questions. Check out some frequently asked questions and give us a call to find out more!
Why Choose Carpet Masters?
We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use the best products for your home, which reduces chemicals on surfaces and in your air, keeping your family and pets safe and healthy. Also NO BAIT and SWITCH
Are you insured?
We are a fully bonded cleaning service. We carry insurance for each of our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
What about pets?
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you’d like to handle your pet ahead of time to keep them safe and happy.